Privacy Policy

1. Introduction

Excelsia Trading Enterprise (Registration No. 2025/578060/07) is committed to protecting your privacy and handling your personal information responsibly in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and applicable South African law.

2. Information We Collect

We collect personal information that you voluntarily provide when submitting an enquiry or quotation request, including your name, company, email address, telephone number and project details. We do not collect sensitive personal information unless specifically required and authorised.

3. Purpose of Collection

Your personal information is collected solely to respond to your enquiry, prepare a quotation or provide the service you have requested. We will not use your information for any other purpose without your consent.

4. Sharing of Information

We do not sell, rent or share your personal information with third parties except where required to fulfil your service request (e.g., engaging a supplier or service partner on your behalf) or where required by law.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.

6. Retention

Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected or as required by law.

7. Your Rights

You have the right to access, correct or request deletion of your personal information held by us. To exercise these rights, please contact us at EXCELSIATRADING@outlook.com.

8. Contact

For privacy-related queries, contact Excelsia Trading Enterprise at EXCELSIATRADING@outlook.com or telephone 061 369 5949.